At ViralBlues, accessible from ViralBlues.com, protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our site, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
When you interact with ViralBlues, we may collect personal data, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit/debit card details or other payment data processed through secure payment gateways.
- Order Information: Purchase history, shipping addresses, and transaction details.
Non-Personal Information
We may also collect non-identifiable information that does not directly identify you, such as:
- Usage Data: Browser type, device information, pages visited, time spent on pages, and navigation patterns.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your user experience and analyze website performance.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process orders, deliver products, and manage customer accounts.
- Enhance Your Experience: Personalize website content, recommend products, and improve overall site functionality.
- Communicate: Send order updates, customer service communications, and marketing emails (with your consent).
- Improve Our Services: Conduct analytics and research to optimize our website and business operations.
- Legal Compliance: Protect against fraud, enforce our policies, and comply with legal obligations.
3. How We Share Your Information
ViralBlues does not sell or rent your personal data. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, fulfilling orders, and conducting marketing activities.
- Legal Requirements: Authorities or other parties if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Improve User Experience: Save your preferences and enhance your browsing experience.
- Analyze Performance: Collect anonymous data to improve website performance and understand user behavior.
- Marketing: Track the effectiveness of marketing campaigns and provide personalized advertising.
You can adjust your browser settings to refuse cookies, but please note that some parts of the site may not function properly without them.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal or contractual restrictions.
- Object to or restrict certain processing activities.
- Withdraw your consent to receive marketing communications at any time.
To exercise these rights or if you have any concerns about how your data is handled, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by ViralBlues. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
ViralBlues does not knowingly collect or solicit personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately so that we can delete the information promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: contactus@viralblues.com​
Address: Godrej 24, Chembenahalli, Bengaluru 562125
Phone: 9513202581